I’m sure you know this already, but Martina is fantastic. My husband (copied) and I are in the final stages of our kitchen reno and I cannot emphasize enough how impressed I have been with the level of customer service we have received from her. From our first meeting, she was attentive to my (very particular) requests and she truly went above and beyond to accommodate our needs. The upgrades she gently suggested (Logan doors for the island) were well worth the money and in no way do I feel like we were being squeezed for extra cash. Her patience when I second-guessed my original colour choices was truly appreciated and I felt like she really wanted me to be satisfied and happy with the final outcome. She responded with a smile when I changed our hood fan 3 times (and our kitchen sink twice). And, perhaps most importantly, when we encountered an urgent problem with the countertop installation, she and Cliodhna in scheduling (who has also been wonderful) worked to solve the issue right away. Problems, after all, inevitably arise. It’s how we respond to them that counts.
I will very happily recommend Zen to anyone who asks and hope to work with Martina again on future projects. Please feel free to share this review with anyone you deem suitable.
Thank you so much for the kitchen cabinets, counter tops, desk, and entertainment unit. I really enjoyed working with your entire team from planning, through installation, and finally finishing. Communicatiin was excellent and you addressed any concerns I had quickly and efficiently. Wonderful experience.
I have been working with Zen for many years each time they have created a beautiful kitchen for us. Based on my specs, they built a Kitchen that was exactly what I wanted. I appreciate the craftsmanship, functionality and superior customer service.
“Zen was 40% less than the two other quotes we received, and the quality was as good or better. They delivered on time and the installers were very good… All in all, they are pretty sincere about good customer relations and we would use them again.”
“The selection at Zen Living was the biggest I’ve found. The staff was very helpful and friendly. They also provided me and my husband with great advice for our contemporary design.”
“I’ve been dealing with Zen for years and they’ve been great to work with. From cabinets, granite, installing, to deliveries they do it all. Any problems I have are solved quickly and fixed ASAP.”
“Great customer service! Our sales person Reynolds was very professional and answered all of our questions. Our custom kitchen and bath turned out beautifully beyond what we expected.”
“The sales person came out to do our design and measurement. The delivery date was on time and their communication was great. The quality of our kitchen was amazing as well as the reasonable pricing.”
“Zen have a wonderful selection of cabinets from Super Contemporary to Traditional… Also superb hardware. Countertops to die for… Zen took no time at all from templating to installing. I would thoroughly recommend them. Love my bathroom.”
“Zen Living recently replaced our kitchen/bathroom cabinets and granite countertops… they helped us design our layout and provided us with lots of different choices… Delivery was on time and the installer was very professional.”